Privacy Policy | OLEA KOTTI Malaysia

Last updated: November 2025

Welcome to OLEA KOTTI. Your privacy is important to us.

This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website https://oleakotti.my/ or make a purchase from our store.

🔒 1. Information We Collect

We may collect the following types of personal data:

  • Personal Identification Information: Name, email address, phone number, billing/shipping address.
  • Payment Information: Collected securely through our payment gateways (we do not store credit card details).
  • Technical Data: IP address, browser type, device information, cookies, and analytics data.
  • Order Information: Product details, purchase history, and delivery preferences.

💡 2. How We Use Your Information

Your information helps us:

  • Process and deliver your orders efficiently.
  • Send order confirmations, shipping updates, and customer support responses.
  • Personalize your shopping experience and recommend products.
  • Improve website functionality and user experience.
  • Send marketing updates (only if you’ve subscribed).

You can opt out of marketing communications at any time by clicking “unsubscribe” in our emails.

🌍 3. Cookies and Tracking

Our website uses cookies to:

  • Remember your preferences and shopping cart items.
  • Analyze traffic and improve website performance.
  • Deliver relevant advertisements through trusted partners (e.g., Meta, Google).

You can disable cookies in your browser settings, but some features may not function properly.

🧾 4. Sharing Your Information

We only share data with trusted partners necessary to operate our business:

  • Payment processors (e.g., Stripe, PayPal).
  • Delivery services for order fulfillment.
  • Analytics providers (e.g., Google Analytics).

We never sell or rent your personal data to third parties.

🏛️ 5. Data Protection and Security

Your personal data is stored securely using encryption and industry-standard security practices.
We take all reasonable steps to protect your data from loss, misuse, or unauthorized access.

📅 6. Data Retention

We retain your information only as long as necessary to fulfill the purposes stated in this policy, comply with legal obligations, or resolve disputes.

🇲🇾 7. Your Rights (Under Malaysia PDPA & GDPR)

You have the right to:

  • Access and request a copy of your personal data.
  • Request correction or deletion of inaccurate information.
  • Withdraw consent to data processing.
  • Request that we stop sending marketing messages.

To exercise your rights, please contact us at support@oleakotti.my.

🛍️ 8. Third-Party Links

Our website may contain links to other websites.

We are not responsible for the privacy practices or content of those third-party sites.

✉️ 9. Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, please contact us:
📧 Email: support@oleakotti.my
🌐 Website: https://oleakotti.my/

🫒 10. Updates to This Policy

We may update this Privacy Policy periodically.

Any changes will be posted on this page with the updated date above.

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